User blog comment:TehHarvester/Late night rants with Harv - 1/@comment-26208390-20150111175318

Goodness.

You should stick it out though. You have to have a really good tolerance if you want to be in User Support as people sometimes don't read the policies or understand what you are doing.

It's your job to take them step by step, however many times it takes until they have a good copy.

Just tough it out and get that app done and you'll be fine. :3